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October 20, 2015

On mobile, users’ behaviors and preferences keep evolving. Within months, sometimes weeks, what was taboo becomes mainstream and what was mainstream become obsolete. That’s part of the fun. But how can companies keep up? This article, originally written for the Huffington Post, describes 3 simple steps to drive exponential growth on mobile.

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October 7, 2015
Most apps fight for our attention, but how can an app be useful when you leave your phone in your pocket? In this inspiring talk from Manifesto, Golden Krishna (author of “The Best Interface Is No Interface” and designer at Google) proposes the concept of “back pocket apps” – uses of your phone that are best when you don’t need to interact with your phone at all. Golden looks at these interface-free user experiences, how to design them, and how to create delightful experiences without direct engagement.
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September 28, 2015

I hosted Lyft CMO Kira Wampler in September 2015. Kira talked about ways to go about disrupting daily habits that haven’t changed in decades, such as driving places, finding a home, and balancing the books? “The most successful businesses don’t wait for disruption to happen to them,” she says. She also shared many real-life examples.

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September 23, 2015

I argue that to be successful, mobile products need to be beautiful. But consider this: billions of people use their mobile products on average 110 times a day. So mobile designers have the challenging task of delighting virtually anyone all day. How do they do it? In this article, which I originally wrote for the Huffington Post, I outline the focusing and expanding design elements that power the best mobile products.

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June 1, 2015

When AOL announced that it was being sold to Verizon, many speculations started to fly around about consumer Internet companies. Why? Because as they become public and need to keep up with the expectations of their users on mobile, it becomes increasingly difficult for them to innovate. They’re shooting themselves in the foot, in a way. In this article, which I wrote for the Harvard Business Review, I outline what their options are.

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March 5, 2015

Here’s one thing I love about mobile: the Sharing Economy. Why? Because the Sharing Economy represent an opportunity to overcome rising inequalities. Instead of owning, let’s share: a pretty optimistic view of the world, I think. And the Sharing Economy is creating all sorts of opportunities for entrepreneurs, as I discuss in this article, originally published in the Harvard Business Review. (Of course, there are some risks and the freelancers and workers of the Sharing Economy are grossly underpaid right now. I’m not covering this in that particular article, but I discuss it in my book, mobilized.)

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February 18, 2015

I wrote mobilized, my book on mobile, because we’re at the dawn of the mobile revolution and need to understand the impact of mobile on business and the world. Why do I say “dawn” when billions of people already have a smartphone? Because tomorrow, we’ll each have multiple mobile devices, such as an ear pieces, a smart watch, an intelligent pill. This trend, known as Internet of Things, is however slow to take off. This is what I discuss in this article, originally published in the Huffington Post.

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December 2, 2014

Another amazing guest from Products That Count, visionary author and founder of Adaptive Path Mike Kuniavsky discusses how to design devices for multi-touchpoint services, why and when to use specialized devices to create a competitive advantage and how to design different touchpoints simultaneously so each provides specific user value and creates a consistent experience across the service as a whole.

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August 26, 2014

One of the products I looked after during my time at Facebook is push notifications. I learned a lot about how to use them for users’ delight, what works and what doesn’t. This is the purpose of this article, which I originally wrote for the Huffington Post.

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