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November 16, 2016

It was really fun being a guest on episode #386 of Business Insanity podcast hosted by Barry J Moltz. We talked about whether the mobile trend is here to stay, best practices for email marketing with mobile in mind, and the formula for mobile success.

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November 9, 2016

I am honored to share this article about the chatbot revolution published recently on Venturebeat.com. Please read it and share your thoughts whether you are new to the topic of chatbots or very familiar. I look forward to hearing from you.

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October 29, 2016

I am so excited to share with you this coverage of my book, ‘mobilized’, on the German blog, Leadership Garage. In the article, Dr. Sabine Remdisch writes about her experience attending my Stanford seminar titled, “The Mobile Formula: The Three Rules Behind the Most Successful Mobile Products”.

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October 26, 2016

What are the fundamentals of building great products at scale Former Uber product exec Frederique Dame reveals why it is critical to have a clear mission and clear goals, how companies can stay agile as they scale, and what culture fosters innovation with a team that operates in hyper growth mode. Along the way, she shares concrete examples from Yahoo!, Photobucket, SmugMug, and Uber.

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October 18, 2016

I was recently asked to share with CNBC the skills of future leaders. Work is changing fast. Workers have to keep up, and that means more than learning to code. The three important skills for success that I shared with CNBC are:  1). Creativity – translating a skill from one industry or function to another, going back to get a new education, taking on “extra-curricular” projects. 2). Loyalty – Successful careers will be built on the ability to build trust which comes by demonstrating loyalty over long periods of time.  3). Humility – A key trend I’ve observed in leadership is the disappearance of the autocratic, know it all leader. I’d love to hear your thoughts.

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October 7, 2016

I am delighted to have this article about using push notifications in your mobile strategy published recently on Entrepreneur.com. It was also syndicated on Foxnews.com. What I learned while managing push notifications at Facebook is that there are a few things to consider when trying to create a mobile presence through push notifications. You should be able to measure it, increase the impact of your program once established and also determine what other channels you should utilize. Please take a look at the full article and let me know what you think.

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September 27, 2016

I’m excited about to share this interview I did recently with Nir Eyal at Nasdaq Entrepreneurial Center TV studios in San Francisco. Nir, who wrote the foreword for my book ‘mobilized’, has taught at Stanford Graduate School of Business and Design School and blogs about the intersection of psychology, technology, and business.

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August 30, 2016

I was invited by VentureBeat to offer my perspective on ChatBots. I think it’s going to revolutionize mobile marketing and here’s why: one of the most powerful thing with mobile marketing is that everything is measurable. But it’s all done in a very linear, simplified way. The way services and business grow is a lot more chaotic. This is where ChatBots can help. Read to find out why.

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August 12, 2016

Entrepreneur magazine invited me to give my perspective on what small business should do with mobile: nothing (at your own risk!), the minimum (it’s easier than you think), or enough to turn it into a competitive advantage. Click to read the full article.

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August 2, 2016

I was honored to be a guest recently on KQED’s podcast, “TechNation”, hosted by Dr. Moira Gunn. We discussed how to make successful mobile products, the internet of things, and the importance of personalization in mobile products.

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July 23, 2016

People bring their devices with them everywhere, and no matter where we are or who we are, we expect magic from them. This is a big part of what made the shift from web so challenging for Facebook. As a free web service, the cost of a mistake for the company had traditionally been rather low. So low that “move fast and break things” was a motto that made sense for a long time. How did Facebook successfully turn around its culture to become a mobile-first company? That and more I share in my interview with First Round Review.

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July 20, 2016

With mobility comes visibility and it becomes important to understand the ins and outs of mobile technology and how to better reach your customers. Listen in on some ways that having a mobile presence can benefit your business.

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July 18, 2016

Most of us spend more time on mobile devices than on computers, so naturally, every business wants to become “mobile first,” but what does this mean? CMS Wire invited me to write about approaches companies can take to become mobile.

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July 16, 2016

I recently wrote an article for the Harvard Business Review about how technology may affect the outcome of the 2016 U.S. presidential election. I learned a lot and cover three critical aspects: marketing, operations, and profiling.

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July 8, 2016

Love this sketch note from Twitter @RuyaoWu. What a creative, visual way to interpret Mobilized!

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July 5, 2016

Former search giant Yahoo was born in the early days of the Internet and quickly established itself as a leader in the emerging online advertising industry. Read more to find out what happened to Yahoo! and why it couldn’t survive mobile.

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June 14, 2016

The folks at Hack to Start invited me as a guest on their show. This interview not only takes you through my professional journey and where I’ve been in my career, but I also dive deeper into the specific projects I got to work on. It was so much fun to look back on what brought me to where I am today! Listen in to find out how my passion for technology and entrepreneurship developed, best practices for businesses, and even the apps I use on my own personal mobile device. Enjoy!

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June 9, 2016

Recently, I joined Jim Blasingame, The Small Business Advocate, on his radio show. Not only are we both authors, but Jim and I share similarities in what we do for businesses. The Small Business Advocate site delivers valuable original information to help business owners and managers have the maximum opportunity to be successful. I got to share advice on the future of mobile and mobile strategy.

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May 25, 2016

I had so much fun being a part of Wizeline’s Confessions of a PM series! In this three-part interview, we discuss the rules of thumb for mobile product development, tips for gaining users and building better mobile products using user research.

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May 25, 2016

How often do you engage with your mobile products every day? Can you disengage from your mobile product completely? For most people living in the mobile revolution, myself included, interacting with our products is an essential part of our day. They are last thing we see before we go to sleep and the first thing we touch when we wake up. Here is an excerpt from mobilized that touches on sticky technology, tools companies use for user personalization, and the p-word.

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May 19, 2016

Increasingly, businesses are focusing their time and budget on going mobile. But without good execution, it’s extremely easy to fail! There are three elements of a mobile product that make it a success – they must be beautiful, they must understand us, and they must learn about us as we use them.

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May 14, 2016

When you’re designing for mobile – for the nooks and crannies of someone’s life – you need to have a deep understanding of who you’re creating for. For most products, that knowledge will help close the empathy gap between your team and your users. As design lead at Thumbtack, a marketplace that connects customers with local professionals, Audrey Liu and her team spend a lot of time thinking about how to minimize these gaps in a startup environment. In her discussion at Manifesto, she talks about common obstacles, how to overcome them, and best practices for designing more meaningful user-to-user connections through empathy.

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May 10, 2016

It’s hard to argue with the fact that successful mobile products are beautiful. Here is an excerpt from mobilized, where beauty in mobile is discussed. Learn a valuable lesson from the story about a Chinese emperor and a painting of a dragon.

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May 6, 2016

It’s been such an exciting week centered around mobilized. The book is currently a Best Seller in four categories on Amazon! To celebrate, here is a tidbit from mobilized about mastering mobile design. This excerpt is also featured in Designers + Geeks (AlleyWatch) and Medium.

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May 2, 2016

I had the pleasure of interviewing MIT Digital Fellow Marshall Van Alstyne. Marshall argues that product business models are broken and being replaced by platforms. Products have features, but platforms have communities. How does that impact business model? 

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April 29, 2016

I hosted Veteran Silicon Valley VC and Mayfield fund managing partner Tim Chang in March 2016. Tim talked about his investment thesis for the future of mobile, including messaging platforms.

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April 29, 2016

There are only a few days until the official book launch. Mobilized is creating a great deal of buzz and excitement! For those of you who haven’t had the chance to read the book or have yet to receive your copy, you can listen to an audio excerpt of mobilized here!

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April 20, 2016

The O’Reilly media team invited me to create an online course with them, to help mobile teams and developers execute a mobile launch strategy more effectively. I really enjoyed the creative process, and hope that the best practices I learned after 10+ years in mobile will benefit listeners. You get the class for 50% off is you use my discount code.

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April 13, 2016

Our mobile products are new extensions of ourselves. The mobile revolution isn’t simply a technological invention from which we can disconnect at any time. We can’t disengage from the air we breathe or from the feet that carry us. Similarly, in today’s world we can’t disconnect from our mobile products. For companies, it means focusing on delighting customers with a great mobile experience where context and privacy have a place.

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April 7, 2016

How do you remove friction on mobile? Kintan Brahmbhatt is the Director of Product & Technical Program Management for Amazon Music, and previously led product launches for IMDb and Amazon Video. In his closing keynote at Manifesto, he shares his perspective and insights on how to create delightful experiences to buy anything from movies, music and books, to on-demand delivery and beyond.

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March 31, 2016

Jonathan Badeen co-founded the world’s most popular dating app, downloaded more than 100 million times and creating 26 million matches every day. Speaking from his own unique viewpoint while giving tips on how new product designers and developers can use design, data, and marketing to find their own matches on the road to success, Jonathan shares the story of Tinder’s meteoric rise with Manifesto.

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March 17, 2016

My friend and coach extraordinaire Monica Phillips invited me to participate in her “Day in the Life” serie, which celebrates Women’s History Month. I had fun answering her questions, and it’s for a great cause.

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March 3, 2016

Together with my friend and business partner Joe Robinson, I’m hosting one of the largest conferences on product design in San Francisco this month: Manifesto. Our theme this Spring is mobile and we’re invited the founder of Tinder to give a keynote. I encourage you to check out our incredible lineup of speakers. The event is taking place at the gorgeous Palace of Fine Arts and we’ll have delicious, local food for everyone.

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March 2, 2016

I often get asked about the most common mistakes companies make when they first come up with a plan to go mobile. It boils down to 3 things: define success, test extensively, and have a clear business model. In this article, which I originally wrote for the Huffington Post, I discuss examples from Trulia, Viber and Yelp, who clearly stand out on mobile and avoided those pitfalls.

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March 1, 2016

I’ve been loving the many comments and perspective so many of you have sent on my book, mobilized. To thank you, I’ve asked our designer extraordinaire, Ran Liu, to create a cool mobilized mobile homescreen. It’s playful and totally FREE. Enjoy!

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February 27, 2016

For the first time in history, we have a technology that’s in the hands of billions of people. So naturally, every business wants to and should get a meaningful piece of mobile. They want to become mobile-first. How to get there? This is the million-dollar question that this FREE course, 7 Steps to a Successful Mobile Launch, answers. It is designed to help companies save time and money with their mobile launch. It is based on my experience at mobile pioneers from Facebook to GreenOwl Mobile.

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February 10, 2016

Chris Anderson has been at the heart of technology for many years. Chris was the Editor In Chief of Wired from 2001 – 2012 and wrote the famous technology book, “The Long Tail: Why the Future of Business Is Selling Less of More.” Currently, Chris is the CEO of 3D Robotics, a drone manufacturing company. In this talk, Chris examines the birth of the “Makers’ Movement” – a new era when barriers to building physical products have been lowered and manufacturing is no longer the exclusive territory of large, well-funded firms.

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January 6, 2016

I wrote this article for the Huffington Post because in 2016, it’s clear that mobile has eaten the world… Despite my experience at several mobile pioneers for over a decade, I’ve long struggled to wrap my head around the mobile revolution. Soon, I realized I wasn’t alone. This article is my mobile manifesto. I argue that mobile products are extensions of ourselves. What we should expect from them is what we want for ourselves: an attractive body, a meaningful life, and a masterful mind.

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December 15, 2015

One of the things I believe is critical for mobile success is personalization. One of the most disruptive aspects of mobile products is how much they know about us. But how do you create personalized experiences that feel real? There are 5 key personalization filters and this is what I’m discussing in this article, which was originally written for the Huffington Post.

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November 28, 2015

Andrew Chen is one of Silicon Valley’s thought leaders on growth, mobile, and startups in general. His essays on these topics have been featured in New York Times, Wired, and the Wall Street Journal (among many others). Andrew is now working on growth at Uber. In this discussion at Manifesto, Tim Chang, Managing Director of the Mayfield Fund, interviews Andrew about how he thinks about growth, what he has learned from trying different tactics, and how to evaluate the success of growth initiatives.

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November 8, 2015

I hosted Slack first product manager Kenneth Berger at Products That Count in November. Kenneth talked about strategies that Slack used to become the fastest-growing and one of the most beloved enterprise mobile products. He shared some surprising approaches such as leveraging PR early on, focusing on more than one metric at a time. This is against the norm in Silicon Valley these days but hey, it worked!

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October 20, 2015

On mobile, users’ behaviors and preferences keep evolving. Within months, sometimes weeks, what was taboo becomes mainstream and what was mainstream become obsolete. That’s part of the fun. But how can companies keep up? This article, originally written for the Huffington Post, describes 3 simple steps to drive exponential growth on mobile.

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October 7, 2015
Most apps fight for our attention, but how can an app be useful when you leave your phone in your pocket? In this inspiring talk from Manifesto, Golden Krishna (author of “The Best Interface Is No Interface” and designer at Google) proposes the concept of “back pocket apps” – uses of your phone that are best when you don’t need to interact with your phone at all. Golden looks at these interface-free user experiences, how to design them, and how to create delightful experiences without direct engagement.
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September 28, 2015

I hosted Lyft CMO Kira Wampler in September 2015. Kira talked about ways to go about disrupting daily habits that haven’t changed in decades, such as driving places, finding a home, and balancing the books? “The most successful businesses don’t wait for disruption to happen to them,” she says. She also shared many real-life examples.

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September 23, 2015

I argue that to be successful, mobile products need to be beautiful. But consider this: billions of people use their mobile products on average 110 times a day. So mobile designers have the challenging task of delighting virtually anyone all day. How do they do it? In this article, which I originally wrote for the Huffington Post, I outline the focusing and expanding design elements that power the best mobile products.

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June 1, 2015

When AOL announced that it was being sold to Verizon, many speculations started to fly around about consumer Internet companies. Why? Because as they become public and need to keep up with the expectations of their users on mobile, it becomes increasingly difficult for them to innovate. They’re shooting themselves in the foot, in a way. In this article, which I wrote for the Harvard Business Review, I outline what their options are.

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March 5, 2015

Here’s one thing I love about mobile: the Sharing Economy. Why? Because the Sharing Economy represent an opportunity to overcome rising inequalities. Instead of owning, let’s share: a pretty optimistic view of the world, I think. And the Sharing Economy is creating all sorts of opportunities for entrepreneurs, as I discuss in this article, originally published in the Harvard Business Review. (Of course, there are some risks and the freelancers and workers of the Sharing Economy are grossly underpaid right now. I’m not covering this in that particular article, but I discuss it in my book, mobilized.)

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February 18, 2015

I wrote mobilized, my book on mobile, because we’re at the dawn of the mobile revolution and need to understand the impact of mobile on business and the world. Why do I say “dawn” when billions of people already have a smartphone? Because tomorrow, we’ll each have multiple mobile devices, such as an ear pieces, a smart watch, an intelligent pill. This trend, known as Internet of Things, is however slow to take off. This is what I discuss in this article, originally published in the Huffington Post.

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December 2, 2014

Another amazing guest from Products That Count, visionary author and founder of Adaptive Path Mike Kuniavsky discusses how to design devices for multi-touchpoint services, why and when to use specialized devices to create a competitive advantage and how to design different touchpoints simultaneously so each provides specific user value and creates a consistent experience across the service as a whole.

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August 26, 2014

One of the products I looked after during my time at Facebook is push notifications. I learned a lot about how to use them for users’ delight, what works and what doesn’t. This is the purpose of this article, which I originally wrote for the Huffington Post.

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